Connect WooCommerce With Klaviyo

Ruth Moncholí Bataller

Read Time: 3 min

connect woocommerce with klaviyo

Klaviyo is a specific cloud-based platform that helps with the creativity and optimizing process of e-mail and SMS marketing campaigns. It is designed for e-commerce businesses to grow by leveraging email marketing, SMS marketing and customer data analytics. Here is how to connect it to WooCommerce.

What is WooCommerce?

  • To have a functional online store, you need WooCommerce. It is a free e-commerce plugin on WordPress.
  • It allows users to manage products, process payments, handle shipping and track sales all within their WordPress dashboard. It’s the software that powers online stores built on WordPress. 

How to Connect WooCommerce With Klaviyo

connect woocommerce with klaviyo

Install the Klaviyo Plugin in WooCommerce

  • In your WordPress dashboard, go to Plugins and Add New.
  • Search for Klaviyo.
  • Install and activate the “Klaviyo – Email Marketing for WooCommerce” plugin.

Get Your Klaviyo Public API Key

  • Log in to your Klaviyo account.
  • Go to Account, then to Settings and API Keys.
  • Find the Public API Key (also called “Site ID”) and copy it.

Configure the Klaviyo Plugin

  • In WordPress, go to WooCommerce, then to Settings and Integrations.
  • Click Klaviyo.
  • Paste your Public API Key into the Site ID field.
  • Save changes.

Enable Webhooks (for Real-Time Sync)

  • In Klaviyo, go to Integrations then to WooCommerce.
  • Click Add Integration and enter your WooCommerce store URL.
  • Klaviyo will prompt you to install or verify the plugin.
  • Once connected, Klaviyo automatically creates webhooks for:
    • New customers.
    • New orders.
    • Updated order statuses.
    • Product updates.

Sync Your Data And Test the Connection

  • Klaviyo will pull in:
    • Customer profiles (with email, name, location, etc.).
    • Order history (products, amounts, dates).
    • Product catalog (for browse abandonment and recommendations).
  • Place a test order in WooCommerce.
  • In Klaviyo, check Profiles to see if the test customer appears.
  • Also check the Metrics section for events like “Placed Order” or “Started Checkout”.

Start Using Klaviyo Flows

  • Once connected, you can build:
    • Abandoned cart emails.
    • Post-purchase follow-ups.
    • Win-back campaigns.
    • Product recommendation emails.

Conclusion

In short, connecting WooCommerce with Klaviyo is a process that can grow your marketing opportunities. Once the two platforms are linked, it allows you to create targeted email and SMS campaigns, automate customer journeys and make data-driven decisions to boost sales. With the integration in place, you’re ready to turn more visitors into loyal customers.

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